For Property Managers and Hosts

Maximize revenue.
Automate management.

Livenly is the short-term rental management system built around AI agents: the agents prepare the work, you decide. Livia answers the guests of every property and closes 97.5% of requests on her own, while bookings, cleanings, channels, rates and compliance live in the same system, for a fixed fee. You keep 100% of the OTA payout.

The guest experience

What your guest finds in one tap.

Smart Guide NFC

One tap is all it takes: the guest holds their phone near the NFC tag, or scans the QR code, and without downloading anything opens the house guide. They find check-in, tips and services without having to look for answers elsewhere. And the more they use it, the more upselling grows, questions drop and reviews improve.

Livia, AI Concierge

Every property has its own Livia, trained on that property’s house sheet, not the same chatbot for everyone. She answers guests 24/7 in the Web-App, in their language and in your tone, and closes 97.5% of requests on her own. You only see what genuinely needs you.

Upselling & Marketplace

Choose the local services to offer your guests: e-bikes, transfers, boat tours, private chefs. The guest books and pays on the platform, the supplier is settled instantly via Stripe and your commission, fully tracked, reaches you every month. A new revenue stream, on autopilot.

One single platform

Your whole operation, in one place.

Smart Guide, Livia and Marketplace are the part your guest sees. Behind them sits the rest of the job: bookings, arrivals, compliance, rates. Livenly brings them into the same dashboard, with no percentage on your OTA earnings.

PMS: bookings and calendar

The management system (PMS) with all your properties and all your channels in a single calendar. Every booking carries the guest record: stay history, messages, services bought and your own notes, so you already know what to offer a returning guest.

Online self check-in

Your guest checks in on their own from the Smart Guide, with documents and access instructions guided step by step. If you have smart locks we connect them, otherwise we still walk the guest all the way to the keys. You no longer need to be there in person or answer arrival questions.

Alloggiati Web, ISTAT and tourist tax

With self check-in, guest data reaches the Italian State Police portal on its own, within the required deadlines and in the right format. The same data feeds your ISTAT reporting and the tourist tax. No more manual entry late at night and no risk of a missed or late filing.

Cleaning and maintenance

Cleanings sit in the same calendar as bookings, together with maintenance jobs. If a stay changes, the cleaning moves with it and your team knows what to do. The work in the house stays with you, the system handles the organization.

Unified inbox

Guest messages from all your sales channels land in one place. Livia suggests the reply or answers herself, and you always see the whole conversation without jumping from one app to another.

AI agents that work for you

Write as you would to a colleague: “move Saturday’s cleaning to Sunday morning”, “block the villa from December 3 to 5”, “raise December weekends by 15%”. The agent prepares the operation and shows you what changes. You choose how it works: it goes ahead after your yes, or automatically for the operations you decide to leave to it. Behind it is a team: one coordinator and six specialist agents, for bookings, pricing, cleanings, tourist tax, Alloggiati and guests.

Channel manager (CM)

Calendars, rates and availability stay aligned in real time across all your sales channels and your direct booking. You enter a change once and overbooking stops being your problem.

Dynamic pricing

Revenue management proposes rates based on demand, seasonality and local events instead of leaving them still for months. You set the minimum and maximum and how rates are applied: automatically, or with the agent showing you the prices before and after and waiting for your yes.

One platform, one fee

No integrations with third-party systems to keep running. Guest data lives in one place, you have one support contact and one fixed fee, instead of the eight tools a manager with 20 properties pays for on average today, which do not talk to each other.

Book your free consultation

Message automation

97.5% of requests never reach you.

The guest writes in the Web-App and Livia replies within seconds, 24/7, in your tone of voice and in their language. WiFi, timings, how the oven works, where to go for dinner: the questions that eat your evenings now resolve themselves. What is left for you is the 2.5% that genuinely deserves a person.

  • 97.5% of messages closed without you (462 messages, June to September 2026)
  • Median reply time of 3.2 seconds, 24/7, in the guest’s language
  • When it matters she hands over to you in about a second, with a ready summary
Try the full demo

Try Livia as a guest: a demo property with sample data, no signup needed.

Real results

Numbers that change the game.

97.5%

of guest messages closed by the agents without the manager: 462 messages, only 11 handed to a person (June to September 2026)

3.2 s

median response time to guests, at any hour: 34% of messages arrive outside 9am-6pm

≈ 73 h

per month given back to a manager with 64 properties, at 5 minutes per message to look up the information and reply (Livenly estimate)

*97.5% and 3.2 seconds: Livenly dashboard, active properties of a paying customer, June-September 2026 (462 messages). 34%: Livenly dashboard, July-October 2026. Hours: Livenly estimate, 14 messages per property per month, 64 properties, 5 minutes per message.

From someone who uses it

You don't have to take our word for it.

“With Livenly I am winning back a huge amount of time that would otherwise be lost, thanks to the Smart Guide AI and the NFC tags in the properties. They are helping me scale the business and build solid procedures that will be the base for our growth. Absolutely recommended.”
Edoardo 6-15 properties · customer for over 3 months

Direct booking website

Direct bookings, on your own website.

With the builder you create your property's website, and guests book and pay there without going through an OTA. Properties, rates and availability come from the management system, so the site stays aligned with the rest of your channels.

  • Free builder, included in the All-in-One fee
  • Direct card payments via Stripe, set up and managed by us
  • Availability and rates synced by the channel manager, with no overbooking
  • A very low fee on payment processing, set in your quote
Request a quote

Illustrative example

Onboarding

Up and running in 5 business days.

It starts with a 100% free strategy session. From there we build and activate your platform in five business days, data migration and channel connection included. You do not need to learn anything technical: we take care of everything.

  1. 1

    Free strategy session

    We study your property and tell you, transparently, how much time you can win back on check-in, compliance and channel management, and how much you can earn with upselling and the Marketplace. No commitment, no cost.

  2. 2

    Platform setup

    We prepare your dashboard and the guest Web-App with the Smart Guide and the local services Marketplace, tailored to your property and your area. The Smart Guide tags arrive ready to use.

  3. 3

    Channels and rates

    We connect your sales channels and your direct booking, so calendars, rates and availability stay in sync, and together we set the limits within which dynamic pricing can propose your rates.

  4. 4

    Bookings and compliance

    We import guest records, ongoing bookings and rate plans from whatever you use today, switch on self check-in and set up Alloggiati Web, ISTAT and tourist tax so everything runs from your very first guest.

  5. 5

    The sheet for each property

    We build the sheet with a guided walkthrough you can also do from your phone: for each appliance the type, brand, model and a photo of the label, with instructions taken from the manufacturer’s manual. Then access, rules, waste and the surroundings. Livia answers from there, in your tone of voice.

  6. 6

    Go-live and optimization

    The platform is live. From here we monitor bookings, rates, guest requests, reviews and upselling revenue to improve results week after week.

Pricing

One fee, and everything is included.

The price per property goes down as your portfolio grows: €32 for a single property, down to €15 at one hundred. Pick how many properties you manage and see what you pay for each one. Prices exclude VAT, are fully deductible, and we take no percentage of your OTA earnings.

Monthly Annual prepaid · -15%
All included

Livenly All-in-One

The complete agentic management system: Livia in every property, operations, channels, pricing and local services in a single system.

20 properties

Price per property

1 100
€24.00 per property / month

€480 per month in total for 20 properties

billed monthly

Request a quote

What’s included

  • Livia, the AI agent of every property: answers 24/7 in the guest’s language
  • House guide on NFC tag or QR, no app to download
  • PMS: bookings and one calendar for every property
  • AI agents for the manager: they act after your yes or automatically, as you choose
  • One inbox for messages from all your channels
  • Channel manager (CM) across your sales channels
  • Cleaning and maintenance in the same calendar
  • Dynamic pricing and revenue management
  • Self check-in with Alloggiati Web filing, ISTAT and tourist tax
  • Local services paid online, with a share for you
  • Direct booking website: free builder, Stripe payments managed by us, very low fee set in your quote
  • Every module and every AI agent, one support team, no percentage on your OTA earnings
Concierge only

Livia, AI Concierge

Already have a management system and only need the guest agent? Livia works on top of the tools you use today.

On request

based on the number of properties

Livia is already included in the All-in-One package. This option is for those who want to keep their own management system.

Ask for Livia’s price

What’s included

  • One agent per property, trained on its own house sheet
  • Answers 24/7, in the guest’s language
  • Guests open it from an NFC tag or QR, no app
  • When needed it hands over to you, with a ready summary

Feature for feature, at least 20% less

We compare Livenly only with combinations of separate tools that have all of its features: management system and channel manager, dynamic pricing, cleaning and maintenance, self check-in with Alloggiati Web, ISTAT and tourist tax, AI that answers guests on its own, a guest app with guide and services, and an AI assistant for the manager. At any size, from 1 to 100 properties, Livenly costs at least 20% less than the cheapest combination, with both monthly and annual billing.

  • One fee, one system, one support team, no percentage on your OTA earnings.
  • The house guide on NFC, local services with a share for you and agents that prepare changes and apply them after your yes or automatically: all in the same system.

Public price lists as of 4 November 2026, VAT excluded, compared with the other vendors’ monthly and annual plans. Excluded: activation, other vendors’ setup fees, payment commissions, hardware and pay-per-use messages.

*Prices exclude VAT and are fully deductible. Annual prepaid billing is a separate option: -15% on the monthly price, never below €15 per property per month. The fee shown is the list price: we prepare the final quote with you after the free consultation. On the direct booking website a payment processing fee applies, set in your quote.

Frequently asked questions

Everything you need to know.

Why should a professional property manager choose Livenly?

Because instead of the eight tools a manager with 20 properties pays for on average, you get a single system: bookings and calendar, channel manager, dynamic pricing, cleaning and maintenance, self check-in with Alloggiati Web, Livia in every property, NFC guide and local services, with AI agents that prepare every operation. One fixed fee, one support contact and no percentage on your OTA earnings, and at list price it costs less than the separate tools. The more properties you manage, the lower the cost per unit: you raise service quality without inflating your fixed costs.

What exactly does Livenly take care of?

The whole digital side of your job. On the guest side: Smart Guide NFC, Livia, who answers 24/7 and closes 97.5% of requests on her own, and a Marketplace of local services. On your side: a PMS with bookings and calendar, channel manager (CM), cleaning and maintenance, a unified inbox, self check-in, Alloggiati Web and dynamic pricing, with AI agents that prepare the work and carry it out after your yes or automatically, as you choose. You organize cleanings in the system, but the physical work in the house, from cleaning to maintenance, stays with your team.

How do the manager-side AI agents work?

You write what you want to do the way you would say it to a colleague, for example “block the house from December 3 to 5” or “which house earned the least last month?”. Within seconds the agent prepares the operation and shows you dates, properties and prices before and after. Then you choose: for each type of operation you can ask for your confirmation, or let the agent go ahead automatically. You can change your mind at any time. If you only ask a question, it answers with the numbers from the system and touches nothing.

What happens to the 2.5% the AI does not resolve?

We alert you in about a second, with a ready summary and the full conversation: you know who the guest is, what they asked and what they were told. It happens when the house sheet is missing a piece of information, when there is a fault a person has to look at, or when the guest asks for an exception to the house rules. From June to September 2026 it happened 11 times out of 462 messages. Livia never makes things up: if she does not know, she hands it over to you.

How do I earn with the Marketplace?

You choose the local services to offer your guests (e-bikes, transfers, boat tours, chefs). The guest books and pays on the platform, the supplier is paid instantly via Stripe and your commission, fully tracked, reaches you every month: an extra revenue stream on autopilot. Livenly is part of the Stripe Startup Program.

Can I use only Livia and keep my own management system?

Yes. Livia is included in the All-in-One package, but it can also be activated on its own, on top of the tools you use today. The price depends on the number of properties and on what you already use: we talk it through in the free consultation and give you a quote.

How does automated Alloggiati Web filing work?

The data your guest enters during self check-in is validated and sent to the Italian State Police portal within the required deadlines, with nothing for you to retype. Every filing leaves a receipt, so you always have proof that you reported correctly.

How much does the direct booking website cost?

The builder is free for All-in-One customers. On bookings paid through the site there is only a very low fee for payment processing, which you will find in your quote. We take no percentage on your OTA earnings.

Who manages payments on the direct website?

We do. We set up and look after Stripe for you, so there is nothing technical to configure. Guests book and pay by card directly on your website, while availability and rates stay in sync with your other channels.

Does the channel manager work with the channels I already use?

Yes. We connect your main sales channels and your direct booking, and from there calendars, rates and availability stay synced in real time. You enter a change once and find it everywhere, with no double entry and no overbooking.

Does dynamic pricing set rates instead of me?

No. You set the boundaries: minimum price, maximum price and rules for the periods you care about. Within those limits the system calculates rates based on demand, seasonality and local events. You can let them run automatically or have the prices shown before and after and confirm them yourself.

Do I have to migrate the data I already have?

We handle it during setup: we bring in guest records, ongoing bookings and rate plans from whatever you use today, be it a management system, a spreadsheet or your channel calendars. You give us the access, we do the rest.

How long does it take to set up the system?

Five business days. Once confirmed, our team makes your platform operational, builds the sheet of each property for Livia, connects your sales channels and ships or installs the NFC tags.

Do I already need a smart lock?

Not necessarily. Livenly speeds up self check-in either way: if you have smart locks we integrate them with the NFC system, but if you use traditional keys our guided steps still lead the guest all the way to them.

Does the consultation have a cost or a commitment?

No: the first strategy session is 100% free and with no obligation. It serves to study your property and tell you, transparently, how much you can earn with upselling and the Marketplace and how much time you can win back with Livenly.

Ready to earn more while working less?

Book your free strategy session: we analyze your property and show you, numbers in hand, how much you can grow with Livenly. No commitment, no cost.

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